Saturday, September 15, Cash Mob Fullerton and Branding Personality held a Cash Mob at Carpe Diem Experience in Downtown Fullerton, California, in collaboration with the Chamber of Commerce in Fullerton.
What is a Cash Mob?
Cash Mobs were created to help local businesses get new customers, celebrate loyal customers, and generate money to help local economies. Once a business is chosen, the cash mob is advertised, usually through social media, email, and word of mouth. On the day of the cash mob, people show up and commit to purchasing $20 or more of products. Cash Mobs are a way for the community to come together, help a local business, and have fun and meet new people!
The Carpe Diem Mob Experience
Carpe Diem Experience in Downtown Fullerton is a unique art, clothing, jewelry, home décor, and bridal store. Artology at Carpe Diem hosts workshops where they encourage participants to escape from their daily routines and create personalized art.
Carpe Diem also hosts private parties for groups celebrating birthdays, bridal showers, and friendship.
On Saturday, local shoppers “mobbed” Carpe Diem. Shoppers experimented with jewelry, tried on resort wear, saw how fascinators are made, and participated in an Artology workshop. Mobbers got a preview of tasty treats from Le Creperie, a European pastry café set to open soon. Owners of Le Creperie served lemon water, orange crepes, and an assortment of Romanian cakes.
An Offer You Can’t Refuse
Cash Mobs help bring awareness about local businesses who may not have the means to buy large ad campaigns across different media. Through grassroots coordination, the ensuing social media campaign, and an enthusiastic Cash Mob, a local company can promote itself without having to spend large amounts of money. Cash Mobs have become a part of local communities all over the United States, encouraged by the commitment of organizers and participation of “mobbers” all over the country.
Have you been part of a Cash Mob? How did you hear about it and what was your experience?
This past Saturday, Lux Salon/Spa in Fullerton, CA played host to the first ever CASH Mob Fullerton. You may be asking yourself, “What’s a CASH Mob?” A CASH Mob is when mass amounts of people go to a particular business and commit themselves to spending twenty dollars or more. CASH Mobs are designed to raise local presence and expand the customer base.
So you may be asking yourself: “Why should I participate in one of these Cash Mobs?” From a business standpoint, if your company elects to host a Cash Mob you’ll receive two huge benefits:
- A large spike in sales for the day: This one speaks for itself – with positive and timely advertising the amount of people that will visit your store for the Cash Mob will be significantly higher than a normal sales day.
- Greater local presence: The increase in people that show up to your business automatically means that more people know about your establishment than before. If you wish to drive even more traffic in to your business during the Cash Mob you can also put signs, balloons, etc out in front to show people passing by that you’re having an event. Using people’s curiosity to bring them in to your store can add an extra edge in driving sales.
In the hope to drive in more business during their Cash Mob, Lux Salon organized an array of prizes and giveaways ranging from free products to discounts on in-shop services. Their prize wheel was a nice welcome to customers out to spend their dollars at the Cash Mob. The wheel had opportunities to win a free massage, store gift cards, and purchase discounts among the various other products displayed around the wheel.
Much like Lux Salon, you can be creative with your own Cash Mob and create your own welcoming for your guests in your lobby or entrance. People love to feel like they’re walking into something special when they show up to support so its essential to make them feel welcome and comfortable. A huge part of this is having a friendly staff. When people enter your establishment make sure you greet them in a casual way, answer any questions they may have, and show them around your store. Tell them what makes your establishment unique and get them excited to buy your products. Keep in mind this doesn’t need to be a sales pitch, these people are already there to support you. Treat the customers with hospitality and you’re sure to have a successful day.
This was the first of many Cash Mobs to take place and we’re confident to get even better results next time. Pre-event advertising, hospitality, and an organized shop are key to a successful Cash Mob and steadily implementing these components in the future will drive the level of success a Cash Mob can bring a company.
See ya Next Time…
“ A cash mob is a new trend in which people use social media to plan organized events, providing a way to join together and support local businesses. The concept is simple: with $20 in hand, members of a community come together to shop in a locally-owned establishment to support their favorite local business and support the area economy. The posts below highlight recent, successful cash mob events around the country.”
History of the Cash Mob
The first known cash mob was started by Chris Smith, a blogger and engineer from Buffalo, New York. He coordinated a cash mob on August 5th, 2011 in a local wine shop in Buffalo, NY. Through blogging, social media and word of mouth, Chris was able to organize over 100 people to purchase items from City Wine Merchant, a locally owned wine shop. Smith has gone on to describe the “Cash Mobs” as reverse Groupons, which allow business owners the opportunity to meet their customers and begin building long lasting relationships with these newly introduced customers.
Local attorney Andrew Samtoy of Cleveland, Ohio led another group of people from Cleveland, who’ve staked claim as the originators of the term and event called a Cash Mob. Andrew gathered 40 people on November 16th, 2011 to shop at a local bookstore. After that event, the group started a blog in hopes to popularize the idea, in hopes to starting a chain reaction of other cash mobs in cities across the country. Take a behind the scenes look at Cash Mobs with CNN and Andrew Samtoy himself!
Cash Mob Fullerton
With combined efforts between the Fullerton Chamber of Commerce and Digital Marketing Agency Branding Personality, Fullerton, CA will be holding it’s first ever Cash Mob this upcoming Saturday June 16th from 10:00AM till 12:00 PM at LUX Salon and Spa. The Cash Mob will meet promptly at 10:00AM outside the LUX Salon and Spa located at 219 E. Commonwealth Ave Fullerton, CA 92832.
Lux Salon & Spa
The LUX Salon and Spa is owned and operated by Wade Zylstra and James Cook. Recently, Wade and James had to shut down their second salon in the Anaheim Garden Walk Plaza due to the recent affects of the recession. In an attempt to combine the two salons into one, Wade and James have successfully saved the jobs of their employees, who are all currently working at their Fullerton salon!
By having the first Cash Mob at LUX Salon, we are supporting a local business, but are also helping to make sure Wade and James can continue to employ their staff and grow their business within the community. We look forward to seeing you and your friends at LUX Salon this Saturday! Come out and Support a local business, and give back to the community in the process!
There will be light refreshments served, as well as special offers for Cash Mob & Lux Salon supporters.
Lux Salon offers a retail area in the front of their store carrying Aveda beauty products, a spa and salon in the back.
Photo Credit: Morgan at Inside Fullerton
A fascinating event by Bryan Elliott’s LinkedOC at the Gothic Moon Studios in Orange. Great atmosphere, awesome people but no phone coverage, so no life tweets… What?
That gives room for people to actually meet and look each other in the eyes before the event started and have conversations about Sally’s book: ”The fashion choice for a book is to find one catchy word, soon all the cool words are gone. Brian Solis his Engage and now Sally’s Fascinate.” said Chapman University’s social media professor Niklas Myhr. And it created room to brainstorm what would be up next if all the words in the English alphabet would be gone.
Bryan’s started the night of with an introduction of LinkedOC. LinkedOC is free for the community. But a community that costs nothing is worth nothing, according to Bryan. You can “pay” your dues by being active for the community. Spread the word with friends.”
“The term social media will fade away in 24-48 months and will be replaced by the term Social Business” – says Bryan Elliott. An interesting observation for sure and we will see if that’s coming true.
Who is Sally Hogshead?
Sally wrote a book on Radical Careering in 2005, her book on personal branding as she calls it. She is married and has 8 kids (wow!). She started working as a copywriter at an advertising agency and started her own agency in Venice Beach, CA when she was 27 years old.
When Sally started she was really fascinated to find out who the good drivers in the audience were; where the smart kids were and who the most attractive people were. Well, according to ourselves. We all overestimated ourselves was Sally’s conclusion after doing research on this, but where we underestimate ourselves is on how fascinating we are. 39% of the people only thinks they are more fascinating than the average person.
But we are born to fascinate, we are born to be fascinating. Why do we think this way?
“You don’t learn how to be fascinating.
You unlearn how to be boring.”
Everybody has a moment in their live when you want to stand out and it didn’t happen, and you conclude to pull back, not stand out and play it safe. We can all be fascinating:
1. Your brain is hard wired to FASCINATE
2. Your brain is hardwired to be FASCINATED
What I really enjoyed about Sally’s ideology, is that she is on a hunt to understand fascination from way before the marketing era. Social Media is usually compared to different marketing techniques of the 50s, 80s and the 90s (tv, print and PR). But before the 1920′s that kind of marketing didn’t exist – but people did attract clients, relationships and opportunities and according to Sally that is through fascination.
What is Fascination?
Fascination comes from one of the oldest words in Latin: Fascinare and it means to bewitch or hold captive so people are powerless to resist. Fascination is an intense emotional focus.
We as humans are far better in fascinating people and captivating our audience then brands do through their marketing.
In fact, while Sally’s book: Fascinate, was originally written for companies and brands, her second edition will be re-written and include concepts related to personal branding and how we can use the triggers to fascinate.
Why do we need to fascinate?
We live in a world where being the best is not enough. If no one knows that you exist, it doesn’t matter. You need to reach out and get the message across that you have something of value to offer, and you do that through fascination. The average attention span is now 9 seconds (thanks to our online life), but long term relationships are not created in 9 seconds and loyalty doesn’t happen in 9 seconds either. You have a 9 second introduction to open the door to connect; that’s the moment you have to fascinate and be fascinating.
“We have outgrown Personal branding”
This was really the biggest shocker that I heard from Sally. As I am under the impression that we are just getting started. Sally says personal branding is something from the 90s. There is no one-way plan to create a successful personal brand for all the different kinds of people in the world. And she is right on, but are there 7? or 49? ways to build your personal brand. (I will explain these numbers later). She shares the reasons why personal branding is not the way to go. Personal branding tells you to be memorable, but It doesn’t tell you how, a corporate brand can be artificial, a personal brand can never be and your personal brand shouldn’t be based on who your audience wants you to be instead of who you are. And I agree with her points and more reasons why listed in her blog that discusses the 6 pitfalls of personal branding.
But I don’t think personal branding is on its way out, she might want to change the phrase personal branding to personality branding, and I am all for it, hence my company name. Rather I think personal branding is a work in progress, a sculpture that is never just finished yet, and will never be. As long as we keep peeling layers off of ourselves we discover new ways that enhance or focus our personal brand. Vincent van Gogh wasn’t his first painting – or his last, it’s what he did throughout his whole life why people call him an influential painter.
How can you be fascinating?
How do you immediately captivate someone. Sally created a system of 7 triggers that fascinate. As not everybody will fascinate people in the same way. I definitely think she is on to something: finding a system that fascinates and fits your personality, instead of a one-fit-for-all approach.
Here is Sally’s System of 7 triggers:
- Power – people who take command
- Passion – people who attract with emotion
- Mystique – people who arouse curiosity
- Prestige – people who increase respect
- Alarm – people who create urgency
- Rebellion – people who change the game
- Trust – people who build loyalty
Lust and Vice were mentioned in her old book, and are now replaced by Passion and Rebellion.
Sally says that we can use this system and apply it to almost anything.
Find out how you can be fascinating
Sally had some great exercises that made her system of triggers come to life. One exercise was to think of a situation in which I want to fascinate. And she came up with numerous ways how you can use different triggers to fascinate for each different goal.
If you ask what fascinates people the most, rebellion is always what wins.
Sally Hogshead now has had 70,000 people take the test. And if you want to take the test as well, go take the F-Score test.
“Remember who you are.”
Fascination is really about remembering who you are.
Now Sally is launching Howtofascinate.com, that take her system of 7 triggers even further. At the LinkedOC event she announced for the first time her matrix of triggers, the 49 personalities that you will get by combining your primary and secondary trigger. Your secondary trigger plays a major role in who you are and makes you 2 dimensional.
She also gave some examples from famous people and their personality type:
The Ringleader – Richard Branson – Primary: Power, Secondary: Passion
The Guardian – Warren Buffet - Primary: Power, Secondary: Trust
The Mastermind – Mark Suckerberg - Primary: Power, Secondary: Mystique
The Maestro – Georgio Armani - Primary: Power, Secondary: Prestige
The Final Authority – Darth Vader - Primary: Power, Secondary: Power
The Watchdog – Suzy Orman - Primary: Power, Secondary: Alarm
The Change Agent – Steve Jobs - Primary: Power, Secondary: Rebellion
If you look at the diagonal of the matrix, they are people that have too much of the same. They are one dimensional.
It is also good to learn your alternate. Your alternate is who was your secondary trigger as primary, and your primary trigger as secondary. So if you are a passionate rebellion, learn what is a rebellious passionate.
From here we went to do another great exercise and created a 9 second elevator pitch. Creating an elevator pitch was never that easy! The Elevator pitch includes three parts:
1. Who you are
2. How you fascinate
3. And what you do
We all had received a handout with the 49 personality types and each personality had adjectives, and by choosing the adjectives from our personality type and our alternate shares how we are doing what we do. We chose 3 in which we best persuade.
And then she had a list on the screen with nouns that we could choose to share what we do. What is the actual thing we deliver.
This list of words included: Sales, Sales results, Thought leadership, Ideas, etc.
In the end the exercise revealed the following result for me:
I am the Catalyst
My competitive advantage is:
Unique thought leadership
Out of the box sales results
The exercise was on to something, but unfortunately it didn’t fully feel me.
This is basically her formula:
My competitive advantage is: 3 adjectives + 3 nouns
At the end of the event we were able to ask several questions and I asked her: ”Are you using several triggers simultaneously to fascinate?” And she responded that, Yes indeed, you can use several triggers to fascinate, but you wouldn’t use all of the triggers at the same time. Another great question from the audience was: “How do you decide which trigger you are going to use?” and her answer came down to that it depends on the results you want to achieve.
All in all, it was a great event. Thanks to Bryan Elliott for pulling these great speakers to Orange County. I wouldn’t have wanted to miss this for the world. I do think her 49 personalities matrix can use some fine tuning. But this was not the final version yet and I am looking to see the results of her work in the future on this matrix and on the website howtofascinate.com. Thanks Sally Hogshead for being fascinating!
Sally is updating the current version of the book Fascinate and it will come out in the spring.
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